常问问题

What is ePlaneAI?

ePlaneAI is the fastest-growing online Trading and Insights platform dedicated to the aerospace industry.
ePlaneAI's all-in-one solution aggregates your every aerospace procurement need in one place.

• 具有经过验证的清单和实时库存状态的零件贸易。

• 实时聊天，用于协商和交换信息。

• 高级数据分析报告。

• 在线支付方式。

• 全定制的个人仪表板，可将您的所有数据保存到一处。

We invite you to join a personal live training session to learn everything you need to know to trade on ePlaneAI like a pro. The training is fully customized to your requirements and preferences so you can make the most of ePlaneAI's platform.
在这里安排您的免费课程 （点击此处）。

Why should I use ePlaneAI?

ePlaneAI provides advanced technological solutions that streamline parts sourcing and repair services in addition to offering improved communication between buyers and sellers in the aerospace industry.
作为卖家的您，ePlane可以帮助您促进您的销售；而作为买家的您，ePlane则可以帮助您节省时间和降低成本。
Among ePlaneAI's enhanced features and capabilities are reliable inventory synchronization directly from the inventory management system, automated RFQ management, purchase order integration, and more.

Are there any charges involved in using ePlaneAI?

Our Basic plan includes everything you need to trade successfully on ePlaneAI.
We also offer a monthly paid subscription, AI Plan, which offers advanced capabilities that will help you scale and build your business's efficiency, including market price and lowest quote indicators and the ability to create parts watchlists, export business files, and more.
在这里比较各种配套 （点击此处）。

What does ePlaneAI integrate with?

我们的机器对机器连接的解决方案是基于Spec 2000通讯和其他接口。这可以把您的订单，库存和销售管理系统结合起来，以支持库存上载，报价请求/订单插入和报价收集。
我们的选件可实现快速结合，且在多数情况下，进行结合时都不需要特殊的IT支持。
Some of the main systems that ePlaneAI integrates with include Amos, Quantum, and Pentagon 2000. To integrate your order management system, contact us at [email protected].

Am I committed to buying and selling with ePlaneAI?

当然不是！
We do not require any commitment from either buyers or sellers. You can continue working with all the existing platforms and marketing channels you currently use. However, we recommend considering ePlaneAI as the primary tool to aggregate all your aviation needs and insights.

你们提供客户支持吗？

当您有什么不明白的，或是需要帮助时，只需点一点便能联系到我们的专业客服。
请通过 [email protected] 与我们联系。若您正面对任何的技术问题，我们都能够为您提供专业的提示以及有关导航平台的帮助。 您也可以在 Linkedin.

I have a special request. How can ePlaneAI help me?

ePlaneAI was built to support the aerospace industry's requirements. We would be happy to hear about your needs and to adjust our system to fit them.
如有任何疑问，请随时 只需与我们联系 。

我的隐私是如何受到保护的？

ePlaneAI is committed to safeguarding any personal or confidential information that may be collected through our platform. Read our 隐私政策 以获取更多详细信息。

你们有提供什么促销服务吗？

当然有！ ePlaneAI Promotion Services 力于帮助公司出售或购买资产，包裹和其他库存。
We offer targeted email and popup campaigns to thousands of companies and individuals from the ePlaneAI network of aviation experts.
我们的每项活动都以高级结果分析报告作为结束。
这里能让您了解有关服务的更多信息 （点击此处）。

How do I register on ePlaneAI?

注册为用户很简单，并且只需不到一分钟的时间。 创建一个帐 and complete the provided form. After you have finished filling out the form and clicked "Sign Up", you will receive a confirmation email at the email address you provided. Click the "Confirm Registration" button in the email, and you can now begin searching for parts on ePlaneAI.

为什么要注册为公司？

在ePlane注册为公司帐 your ePlaneAI user account as a company is important to ensure you enjoy the full benefits of our features and solutions. For sellers, this process is essential to start selling on ePlaneAI.
For buyers, it increases your visibility to sellers when you are recognized as a verified user on ePlaneAI. Based on our experience, sellers tend to respond only to RFQs from verified companies.
您可以在这里找到有关如何注册为公司的简短教程 。

Can I add ePlaneAI accounts for my employees?

可以。 registered as a verified company, you can add as many users you like, with no extra fee! Simply go to User Management and click the Add user link at the top of the table. Fill in your employee/agent details, and ePlaneAI will send them an invitation to open an account and link it to your company account.

Can I buy and sell using the same ePlaneAI account?

可以。 注册公司后，您可以使用同一账户进行买卖。

我该如何付款？

与卖家商定好交易条款后，您 安全付款方式。配送解决方案。
注意：由于卖家的偏好，某些付款方式可能不被接受。